- One on one interview by experienced all lines adjuster.
- Telephone contact efforts between 7:00 am and 9:00 pm 7 days a week and during holidays at no additional cost.
- No important information lost due to translation or frustrations associated with lengthy answers.
- Interviewers ability to detect deceit/fraud indicators.
- Interview flows (normal uninterrupted conversation)
- Ability to overcome cultural differences and effectively communicate with Hispanics from
- over 21 Spanish speaking countries and one US territory (Puerto Rico).
- Comprehensive summary report enables adjuster to immediately determine compensability (Deny, Pay, Investigate or Subrogate).
- $ave money and time on translation /transcription by eliminating extra words repeated on all questions and answers.
- Paperless capability with E-mail; reports, digital recordings and billing.
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Specializing in telephone recorded statements and translations